Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5660260
Complaint Overview
Complaint ID: 5660260
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Fraud or scam
State: Connecticut
ZIP Code: 06053
Date Received: 2022-06-12T12:00:00-05:00
Date Sent to Company: 2022-06-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received an email from someone named XXXX ( email XXXX : XXXX ) saying that I needed to upgrade my XXXX account to a business account if I needed to continue making a transaction. I received detailed instructions, telling me to transfer XXXX $ to them and I'll get a refund of XXXX $ to my account which they claimed to be updated.Having transferred that money, I found out from a friend that it is a common scam because I never received my XXXX $ back that I sent. I would kindly request the CFPB team to look into transaction because I've been told that this is the common scam. As an XXXX to the country and as a XXXX, those XXXX $ hold a lot of value for me. I feel extremely disappointed and hurt that someone would do that. I appreciate any help that I could receive from your end. Please let me know if I need to provide to solve this issue and let 's make sure that we make enough awareness about it so that no other vulnerable person has to deal with you.
Frequently Asked Questions
What is Complaint #5660260 about?
Complaint #5660260 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-06-12T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.