Credit card or prepaid card -- Trouble using your card -- Complaint #5659335
Complaint Overview
Complaint ID: 5659335
Company: Jpmorgan Chase & Co.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Trouble using your card
Sub-Issue: Can't use card to make purchases
State: Washington
ZIP Code: 98074
Date Received: 2022-06-11T12:00:00-05:00
Date Sent to Company: 2022-06-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Chase bank will decide who I can spend MY money with. They have no right to censor purchases based on a whim, if I am trying to buy something from a legal vendor they have no right to deny it based on how it affects their business. Chase is trying to block payments to crypto exchanges because it directly affects their business model. If you have a chase account please consider moving all of your accounts to a different organization that won't restrict where you can spend your money.
Frequently Asked Questions
What is Complaint #5659335 about?
Complaint #5659335 was filed against Jpmorgan Chase & Co. regarding Credit card or prepaid card specifically about Trouble using your card. It was received by the CFPB on 2022-06-11T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.