Debt collection -- False statements or representation -- Complaint #5632627
Complaint Overview
Complaint ID: 5632627
Company: Bank Of America, National Association
Product: Debt collection
Sub-Product: Credit card debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Georgia
ZIP Code: 30122
Date Received: 2022-06-03T12:00:00-05:00
Date Sent to Company: 2022-06-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dear Bank of America, I find it very interesting that you have all the time in the world to relentlessly harass and abuse me 24hours a day through your alleged CREDIT CARD COLLECTIONS DEBT Malware online banking system, which affects all of my APPS when banking on my mobile phone. The XXXX XXXX, to include the XXXX XXXX, all operate off of a 24 hour clock, most commonly known as XXXX XXXX. XXXX XXXX begins at XXXX ( midnight ) ( XXXX called XXXX XXXX Hours ), and ends at XXXX ( XXXX XXXX XXXX XXXX XXXX Hours ) the same day. The past would therefore still exist, just as the future already exists, but somewhere other than where we are now present. Under no conditions is this ACCEPTABLE!!!! I WANT THIS MALWARE OF MALICIOUS NATURE TO BE REMOVED FROM ALL MY ACCOUNTS WITHOUT HASTE!!!!!! THIS MEANS IMMEDIATELY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Frequently Asked Questions
What is Complaint #5632627 about?
Complaint #5632627 was filed against Bank Of America, National Association regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2022-06-03T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.