Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5623081
Complaint Overview
Complaint ID: 5623081
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: California
ZIP Code: 94565
Date Received: 2022-06-01T12:00:00-05:00
Date Sent to Company: 2022-06-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was scamed by someone posing as an XXXX care technician that said that my bank account was being charged for service totaling {$3500.00} and that they would have to reverse the. Payments to me by XXXX They were XXXX to trick me to down load and app called XXXX from there they started stealing money from XXXX XXXX a total of {$17000.00} I called my bank which is Bamk of America immediately unfortunately they said that they could not do anything because XXXX is like a cash payment
Frequently Asked Questions
What is Complaint #5623081 about?
Complaint #5623081 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-06-01T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.