Checking or savings account -- Closing an account -- Complaint #5623066
Complaint Overview
Complaint ID: 5623066
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: New York
ZIP Code: 10467
Date Received: 2022-06-01T12:00:00-05:00
Date Sent to Company: 2022-06-01T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello I am having issues with Bank of America, my checking account was in the process of closing however my IRS check was excepted on XX/XX/XXXX and I have yet to receive my money due to investigation, Ive been given days after days, that my account was closing and they will issue me out a cashiers check, when I call call they tell me my account is still not closed they then provide me with yet another date this has been going on for about 2 months now Ive explained to Bank of America that my bills r backed up I keep telling my landlord The same dates and days they give me and to no avail Im still on hold I need help I dont know what to do or what to tell my landlord now
Frequently Asked Questions
What is Complaint #5623066 about?
Complaint #5623066 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-06-01T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.