Credit card or prepaid card -- Getting a credit card -- Complaint #5619848

Complaint Overview

Complaint ID: 5619848

Company: Bank Of America, National Association

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Sent card you never applied for

State: California

ZIP Code: 92807

Date Received: 2022-05-31T12:00:00-05:00

Date Sent to Company: 2022-06-15T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

On XX/XX/2022 I received notice from my XXXX XXXX account of an XXXX XXXX Bank of America was checking on my credit rating. I did not authorize this. I have opened an investigation with XXXX. XXXX XXXX case # XXXX. On XX/XX/2022, at my place of business I received an Official Change - of - Address Validation. I did not and have not authorized any person to do so on my behalf. On that same day, XX/XX/2022 I received in the mail with my name on it a : Bank of America Visa XXXX XXXX Credit Card.

Frequently Asked Questions

What is Complaint #5619848 about?

Complaint #5619848 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-05-31T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

Related Pages