Checking or savings account -- Managing an account -- Complaint #5619493
Complaint Overview
Complaint ID: 5619493
Company: Netspend Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: Texas
ZIP Code: 78216
Date Received: 2022-05-30T12:00:00-05:00
Date Sent to Company: 2022-05-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
MY BUSINESS DEPOSITS WERE SET UP IN A PERSONAL ACCOUNT OF MY HUSBAND- WITHOUT MY SIGNATURE AUTHORITY- HE PASSED AWAY- MONEY IN THE ACCOUNT WAS DEPOSITED FROM MY BUSINESS CONTRACT AND - FRAUD REMOVAL OF MONEY LEAD ME TO FREEZE THE MONEY IN THE ACCOUNT - AS i NEEDED AN ORDER FROM probate COURT 2. XXXX XXXXe XXXX XXXX AND THE SAID DEP ADMIN- TO SURRENDER THE LETTERS- BUT THEY CLOSED THE SAID ADMINISTRATION OF THE ESTATE EARLY- AND NOW ITS 4 YEARS I HAVE GIVEN THEM DEATH RECORD OF i BEING NEXT OF KIN, MY BUSINESS INFORMATIUON AS OWNER OF THE SAID DEPOSIT- AND THE CONTRACT NAMING ME AS THE PERSON WHOM MONEY CAN BE RELEASED- DUE TO THE MORTGAGE FRAUD THE SAID COURT CLOSED THIS MATTER PREMATURELY- AND NEED ACCESS TO MY MONEYT? please HELP ME EITHER GETTING LETTERS FROM THIS COURT TO ACCESS MY MONEY OR THE BANK SURRENDERING MY MONEY DUE TO THE MERITS OF THE SAID CONTRACT i SENT THEM AND THE DEATH RECORD ECT
Frequently Asked Questions
What is Complaint #5619493 about?
Complaint #5619493 was filed against Netspend Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-05-30T12:00:00-05:00.
How did Netspend Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Netspend Corporation?
Yes, visit the Netspend Corporation company profile at readthecomplaint.com/company/netspend-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.