Payday loan, title loan, or personal loan -- Charged fees or interest you didn't expect -- Complaint #5619271

Complaint Overview

Complaint ID: 5619271

Company: Americash Holding LLC

Product: Payday loan, title loan, or personal loan

Sub-Product: Installment loan

Issue: Charged fees or interest you didn't expect

State: Illinois

ZIP Code: 60443

Date Received: 2022-05-31T12:00:00-05:00

Date Sent to Company: 2022-05-31T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

In XXXX of XXXX, I initiated a personal loan with Sail Loans for the amount of {$4000.00}. I was told at I would only be given {$1000.00} and after that was repaid, I would receive the {$3000.00}. My payments started in XXXX for the amount of {$100.00}, which are bi-weekly payments. I have made XXXX payments of {$100.00}. I told the company that I do not want the other {$3000.00}. I was told that could not be possible because I signed a contract. However, I was under the impression that I would receive the {$4000.00} at the signing of the contract and not just {$1000.00}, Currently, the company is telling me that I owe them {$3300.00} by Tuesday, XX/XX/XXXX and that I will receive the {$3000.00} between 5 and 15 days. I do not wish to continue any business dealing with this company. They have advertised fraudulently and misled me as a consumer. Thank you for your assistance!

Frequently Asked Questions

What is Complaint #5619271 about?

Complaint #5619271 was filed against Americash Holding LLC regarding Payday loan, title loan, or personal loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2022-05-31T12:00:00-05:00.

How did Americash Holding LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.

Can I see other complaints against Americash Holding LLC?

Yes, visit the Americash Holding LLC company profile at readthecomplaint.com/company/americash-holding-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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