Checking or savings account -- Closing an account -- Complaint #5615896
Complaint Overview
Complaint ID: 5615896
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Savings account
Issue: Closing an account
Sub-Issue: Fees charged for closing account
State: Indiana
ZIP Code: XXXXX
Date Received: 2022-05-29T12:00:00-05:00
Date Sent to Company: 2022-05-29T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Have contacted Bank of America on several occasions to wave the 2 fees on the savings account. Bank of America has advised me this will be done, written off, and the account will be closed as per my request. My request too close the account was due to a discrepancy in the terms and fees when it was pushed upon me to open the account witch was opened at the same time as my checking. Furthermore I've had account credits/refunds posted to the closed checking account that still still remains to be paid to me.
Frequently Asked Questions
What is Complaint #5615896 about?
Complaint #5615896 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-05-29T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.