Credit card or prepaid card -- Getting a credit card -- Complaint #5613912
Complaint Overview
Complaint ID: 5613912
Company: Citibank, N.A.
Product: Credit card or prepaid card
Sub-Product: Store credit card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
State: Florida
ZIP Code: 34744
Date Received: 2022-05-30T12:00:00-05:00
Date Sent to Company: 2022-05-30T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Saw in my credit score that someone opened a best buy store credit card in the amount of XXXX in XX/XX/2022. I have not opened a credit card or have been to best buy in a long time. I have been trying to call best buy at the number XXXX to get this matter fixed. but do to holidays unsuccessful at this time. will continue to try and monitor my credit.
Frequently Asked Questions
What is Complaint #5613912 about?
Complaint #5613912 was filed against Citibank, N.A. regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-05-30T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.