Credit card or prepaid card -- Problem with overdraft -- Complaint #5608719
Complaint Overview
Complaint ID: 5608719
Company: Netspend Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem with overdraft
Sub-Issue: Overdraft charges
State: Georgia
ZIP Code: 30314
Date Received: 2022-05-28T12:00:00-05:00
Date Sent to Company: 2022-06-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
All access put a restrictions on my NetSpend card with me and my kids XXXX come on than the company took XXXX when I was told I only owe XXXX I been crying all day I have called them over 25times today and yesterday about 10times now they trying to say I owe them for another account what was closed and I remember they said fraud was on my account years ago please help me my number is XXXX XXXX XXXX is my name
Frequently Asked Questions
What is Complaint #5608719 about?
Complaint #5608719 was filed against Netspend Corporation regarding Credit card or prepaid card specifically about Problem with overdraft. It was received by the CFPB on 2022-05-28T12:00:00-05:00.
How did Netspend Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Netspend Corporation?
Yes, visit the Netspend Corporation company profile at readthecomplaint.com/company/netspend-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.