Checking or savings account -- Managing an account -- Complaint #5606127
Complaint Overview
Complaint ID: 5606127
Company: Dollar Mutual Bancorp
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Pennsylvania
ZIP Code: 15205
Date Received: 2022-05-26T12:00:00-05:00
Date Sent to Company: 2022-05-26T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
So XX/XX/ 2022, someone walked into a dollar bank and it was not me, someone in another state and withdraw XXXX $ and the bank teller let this happen without proper identification. How does this happen? Banks have cameras right? I want the teller and the person who did this held responsible, this is not okay I want all my money back, Im a XXXX mother of XXXX I have no help now my money is gone I have bills and no one whats to hear my problems with a bank issue that I thought my money was safe at. XXXX XXXX XXXX XXXX XXXXXXXX Ohio is the dollar bank today is XX/XX/2022 no one has gave me an explanation to what took place and how. Please help me.
Frequently Asked Questions
What is Complaint #5606127 about?
Complaint #5606127 was filed against Dollar Mutual Bancorp regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-05-26T12:00:00-05:00.
How did Dollar Mutual Bancorp respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Dollar Mutual Bancorp?
Yes, visit the Dollar Mutual Bancorp company profile at readthecomplaint.com/company/dollar-mutual-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.