Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #5594114
Complaint Overview
Complaint ID: 5594114
Company: Jpmorgan Chase & Co.
Product: Money transfer, virtual currency, or money service
Sub-Product: International money transfer
Issue: Other transaction problem
ZIP Code: XXXXX
Date Received: 2022-05-23T12:00:00-05:00
Date Sent to Company: 2022-05-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dear Sir or Madam! JP Morgan Chace Bank N.A. was corresponding Bank between XXXX ( it is not under sanctions ) and XXXX ( XXXX one ). XXXX of XXXX I tried to transfer {$300.00}. And my money disappeared in JP Morgan Chace NA. It was written like the payment is declined, but still, despite it is XXXX of XXXX, nothing was returned on my account. I sent them my XXXX code and asked to check out what is happened. They used all possible useless excuses but did not even agree to check the situation out, despite of all information provided. Could you help me somehow.
Frequently Asked Questions
What is Complaint #5594114 about?
Complaint #5594114 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2022-05-23T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.