Debt collection -- Attempts to collect debt not owed -- Complaint #5566994
Complaint Overview
Complaint ID: 5566994
Company: Wakefield & Associates, INC.
Product: Debt collection
Sub-Product: Medical debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: California
ZIP Code: 92065
Date Received: 2022-05-16T12:00:00-05:00
Date Sent to Company: 2022-05-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Wakefield & Associates trying to collect a debt for XXXX XXXX. Debt is inaccurate ; we met our family deductible at the beginning of 2021 because my daughter has juvenile XXXX XXXX and as such, we hit both the individual and family deductible within the first 60-90 days of every year. Despite repeatedly sending info to XXXX, Wakefield and XXXX XXXX, Wakefield attached this to my credit report. I am also not the responsible party for this debt ; that belongs to XXXX XXXX as the account holder for the health insurance, but regardless, the debt is not owed because health insurance covers it. In addition to the collection, they are also reporting that I have made a payment on the account in credit collections, which no payment has been made ever to them. This needs to be removed from my account because it is impacting my credit by XXXX points and causing other card companies to reduce my credit lines. This is unacceptable.
Frequently Asked Questions
What is Complaint #5566994 about?
Complaint #5566994 was filed against Wakefield & Associates, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-05-16T12:00:00-05:00.
How did Wakefield & Associates, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Wakefield & Associates, INC.?
Yes, visit the Wakefield & Associates, INC. company profile at readthecomplaint.com/company/wakefield-associates-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.