Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5562650
Complaint Overview
Complaint ID: 5562650
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: New York
ZIP Code: 114XX
Date Received: 2022-05-13T12:00:00-05:00
Date Sent to Company: 2022-05-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
One of my friend posted on XXXX that she made XXXX from XXXX through XXXX XXXX through XXXX mining investment. Since I knew her personally I asked her about it. She said it really worked. So I contacted XXXX, I made XXXX XXXX transferrs. One for invested XXXX and then XXXX. XXXX XXXX for investment. After the he created a profile for me on XXXX Showed me my investment of XXXX and withdrawal amount ready XXXX. He then asked me for withdrawal fee of XXXX which I was very hesitant about. So I asked my friend ( her account is hacked I still dont know this ). She said yes do as he says. So I did that. Transferred him {$100.00} through XXXX via XXXX XXXX and then XXXX transfer of XXXX. Once I completed this, the next we asked for his commission which we agreed to XXXX ( 10 % of profit ). So I XXXX him his commission. Then he asked for verification for XXXX. He said to talk to my friend and she will help me. Somehow he hacked into my XXXX account and did not you allow me to access back in. He changed the email, deleted phone number and activated two factor authorization completely blocking my access. Thats when I texted my friend and asked her what happened to XXXX. She said she got hacked a few weeks ago. Thats when I learned I got scammed. I spoke to my bank who did not guarantee the scam money back. The persons XXXX name is : XXXX The website is XXXX
Frequently Asked Questions
What is Complaint #5562650 about?
Complaint #5562650 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-05-13T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.