Checking or savings account -- Closing an account -- Complaint #5561363
Complaint Overview
Complaint ID: 5561363
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Fees charged for closing account
State: Georgia
ZIP Code: 30144
Date Received: 2022-05-14T12:00:00-05:00
Date Sent to Company: 2022-05-14T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Had a talk with XXXX at the executive office ( XXXX ) who laughed on the phone after I told her your bank had racially discriminated against me. She told me despite her not being busy she wanted me to wait an hour in the normal line and she would refuse to honor Chase 's fiduciary duty to act in my best interest and help me. Close my Chase bank account ending is XXXX AND WIPE THE MONTHLY CHARGE THAT WAS LEVIED DUE TO YOUR BANKS SLOW PROCESSING NOW! CLOSE MY ACCOUNT AND VACATE THE NEGATIVE BALANCE IMMEDIATELY
Frequently Asked Questions
What is Complaint #5561363 about?
Complaint #5561363 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-05-14T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.