Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5546848

Complaint Overview

Complaint ID: 5546848

Company: Synchrony Financial

Product: Money transfer, virtual currency, or money service

Sub-Product: Mobile or digital wallet

Issue: Fraud or scam

State: Texas

ZIP Code: 75010

Date Received: 2022-05-05T12:00:00-05:00

Date Sent to Company: 2022-05-05T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

somebody had opened an account in my name. it was not my chargers, I have never applied for this card, I do not have the card and I should not be responsible for these charges.

Frequently Asked Questions

What is Complaint #5546848 about?

Complaint #5546848 was filed against Synchrony Financial regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-05-05T12:00:00-05:00.

How did Synchrony Financial respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Synchrony Financial?

Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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