Credit card or prepaid card -- Problem with overdraft -- Complaint #5528782
Complaint Overview
Complaint ID: 5528782
Company: Netspend Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem with overdraft
Sub-Issue: Overdraft charges
State: Colorado
ZIP Code: 80011
Date Received: 2022-05-02T12:00:00-05:00
Date Sent to Company: 2022-05-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have recieved 3 SEPERATE overdraft charges for {$20.00} each totaling {$60.00} and even tho I have correctly abided by the overdraft policy by paying back the overdraft amounts by the next day, I am still being charged the overdraft fees and after speaking to two representatives and one supervisor I am still unable to recover these incorrect fees.
Frequently Asked Questions
What is Complaint #5528782 about?
Complaint #5528782 was filed against Netspend Corporation regarding Credit card or prepaid card specifically about Problem with overdraft. It was received by the CFPB on 2022-05-02T12:00:00-05:00.
How did Netspend Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Netspend Corporation?
Yes, visit the Netspend Corporation company profile at readthecomplaint.com/company/netspend-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.