Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5523450
Complaint Overview
Complaint ID: 5523450
Company: Citibank, N.A.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: New York
ZIP Code: 10456
Date Received: 2022-05-01T12:00:00-05:00
Date Sent to Company: 2022-05-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2022 a unauthorized wire transfer was withdrawl out of my savings account without my authorization i sent all the documentation to Citibank to tell them i am a victim of fraud i did not authorize a wire transfer. I was a victim of sim card swap XXXX confirm this
Frequently Asked Questions
What is Complaint #5523450 about?
Complaint #5523450 was filed against Citibank, N.A. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-05-01T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.