Checking or savings account -- Managing an account -- Complaint #5522479
Complaint Overview
Complaint ID: 5522479
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Cashing a check
State: New York
ZIP Code: 142XX
Date Received: 2022-04-30T12:00:00-05:00
Date Sent to Company: 2022-04-30T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This past week a check was returned to me by bank of america thennnnnnnnn they told me it was counterfeit and thennnnnnnn they told me they are reporting me so i can not get a bank account anywhereeeeeeeeeeee!!!!!!!!!!! I received a mystery shoppers check and did notttttttttttttttttttt use any money from it even tho bao sent me info that funds were available! I knew it was too good to be true!!!!!!!!!!! Anyway i have 3 head injuries and i send my XXXX govt treasury checks to my boyfriend in XXXX as i can not do math and i use a credit card that heeee pays every month-nowwwwwwwww i did notttttt receive my ssi check for may because bank of america closed my account without even asking me what happened and sent a letter telling me i will be reported to others so i can not get an account elewhere either ( i thoughttttttttt one was innocent until proven guilty!!!!!!!! ) I received check via usps-i did not make the check!!!!!!! Anyyyyyyyy bank should work with theirs customers to stop crime-i did notttttttttttttt make this check i thought it was real obviously or i would not have signed it!!!!!!!!!!!!!!! i was going to be a nun and can not believe being treated like a criminal with noooooo questions asked!!!!!!!! Sinceerely me XXXX!
Frequently Asked Questions
What is Complaint #5522479 about?
Complaint #5522479 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-04-30T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.