Debt collection -- Attempts to collect debt not owed -- Complaint #5521697
Complaint Overview
Complaint ID: 5521697
Company: Firstbank
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Arizona
ZIP Code: 85351
Date Received: 2022-04-30T12:00:00-05:00
Date Sent to Company: 2022-05-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
First Bank XXXX XXXX Account XXXX I contact few time the Bank but the Representative not want to talk about this account Is Not possible for a original Creditor to Report a Balance on a Account that they Charge off because by definition of GAAP [ General Accepted Accounting Procedure ] .This Debt was been writing off to a Un Collectable and on a Company Profit & Loss Statement of the Financial Report And also can not be a Due Balance on a Charge Off
Frequently Asked Questions
What is Complaint #5521697 about?
Complaint #5521697 was filed against Firstbank regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-04-30T12:00:00-05:00.
How did Firstbank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Firstbank?
Yes, visit the Firstbank company profile at readthecomplaint.com/company/firstbank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.