Checking or savings account -- Managing an account -- Complaint #5521537

Complaint Overview

Complaint ID: 5521537

Company: Bank Of America, National Association

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Deposits and withdrawals

State: New York

ZIP Code: 10472

Date Received: 2022-04-30T12:00:00-05:00

Date Sent to Company: 2022-04-30T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I had a problem with my Bank of America Account Numbers : XXXX For some reason Bank of America Closed My Account On XX/XX/2022 for No Reason and i The Bank did not Gave me Any Explanation why they closed my Account Ending XXXX and i received a direct deposit from Social Security Administration in this account on the First 1th of each month and also on the 3rd of each month Bank of America refused to give me the funds from my Direct Deposit From Social Security at the Bank Teller and Also the Customer Service Numbers. Bank of America has not Return the XXXX Check Back to Social Security and i did not Receive my Payment For XX/XX/XXXX and XX/XX/2022 and can not withdrawal the funds from the account where the hold was place on closing the account bank of america is refusing to give me my money or to return it back to Social Security

Frequently Asked Questions

What is Complaint #5521537 about?

Complaint #5521537 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-04-30T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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