Debt collection -- Communication tactics -- Complaint #5521299
Complaint Overview
Complaint ID: 5521299
Company: Prestige Financial Services INC
Product: Debt collection
Sub-Product: Auto debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Arizona
ZIP Code: 85041
Date Received: 2022-04-30T12:00:00-05:00
Date Sent to Company: 2022-04-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have told them about the excessive text messages multiple times a day and multiple days back to back. They finally said they would stop text communication and literally a day later I'm getting another text basically threatening if payment not paid will report late for XXXX it's not even 30 days late and yall shouldn't be texting me anymore. Its gotten to a point it feels like harassment and I expressed that to them.
Frequently Asked Questions
What is Complaint #5521299 about?
Complaint #5521299 was filed against Prestige Financial Services INC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-04-30T12:00:00-05:00.
How did Prestige Financial Services INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Prestige Financial Services INC?
Yes, visit the Prestige Financial Services INC company profile at readthecomplaint.com/company/prestige-financial-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.