Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5518835
Complaint Overview
Complaint ID: 5518835
Company: Jpmorgan Chase & Co.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Texas
ZIP Code: 760XX
Date Received: 2022-04-29T12:00:00-05:00
Date Sent to Company: 2022-04-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Crypto scam - I wired money to my XXXX account then wired it to the XXXX account as ETH with a code that the online customer support gave me. That is a scamming website that I have reported and they're withholding my funds until I pay taxes upfront instead of it being deducted from earnings. after some research I found out they're not the legitimate XXXX website but XXXX which is a scam. My bank Chase is unable to retrieve my funds. Please help me I have invested {$11000.00} in to this XXXX website.
Frequently Asked Questions
What is Complaint #5518835 about?
Complaint #5518835 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-04-29T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.