Debt collection -- Attempts to collect debt not owed -- Complaint #5506888
Complaint Overview
Complaint ID: 5506888
Company: Synchrony Financial
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Illinois
ZIP Code: 60089
Date Received: 2022-04-27T12:00:00-05:00
Date Sent to Company: 2022-04-27T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On the daily Im getting collection calls for debt I did not accrue. For the past 16 years Ive been dealing with identity theft since my purse was stolen with my social security card and drivers license with all my credit cards. The credit cards at least got cancelled but my social has been used by others since. Most recently even for work in a different state that I dont live in. I even had my bank account levied to pay that state tax that they didnt pay.
Frequently Asked Questions
What is Complaint #5506888 about?
Complaint #5506888 was filed against Synchrony Financial regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-04-27T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.