Student loan -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5502055
Complaint Overview
Complaint ID: 5502055
Company: Aes/Pheaa
Product: Student loan
Sub-Product: Private student loan
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
State: New York
ZIP Code: 10027
Date Received: 2022-04-26T12:00:00-05:00
Date Sent to Company: 2022-04-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dispute letters have been sent to all credit bureaus every 30 days disputing such debt. FedLoan Company has disregarded all dispute letters requesting debt removal from credit bureaus. However FedLoan did not respond to any all the dispute letter. Amount show owed to XXXX XXXX is not correct. All dispute letters have stated information is not correct. requesting all proof of such debt. Yet FedLoan, XXXX, XXXX and XXXX are not removing such debt from my credit report. This has been going on for about 6 months back and forth and nothing has been done. FedLoan basically ignored all dispute letters send notarized. Thank you. I hope this is a better way in resolving this issue with FedLoan Disputed Center. It's been a nightmare to receive any response from them.
Frequently Asked Questions
What is Complaint #5502055 about?
Complaint #5502055 was filed against Aes/Pheaa regarding Student loan specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-04-26T12:00:00-05:00.
How did Aes/Pheaa respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Aes/Pheaa?
Yes, visit the Aes/Pheaa company profile at readthecomplaint.com/company/aes-pheaa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.