Credit card or prepaid card -- Fees or interest -- Complaint #5501826
Complaint Overview
Complaint ID: 5501826
Company: Jpmorgan Chase & Co.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: New Jersey
ZIP Code: 080XX
Date Received: 2022-04-26T12:00:00-05:00
Date Sent to Company: 2022-04-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On the XXXX of XXXX, I had a conversation with the creditor and then six days later they reduced my credit line which is unfair, deceptive, and a violation of the equal credit opportunity act. This reduction is rooted in XXXX discrimination and national origin. They explicitly used race as assessing risk. This is the second time this creditor reduced my credit line due to race. I had a second credit card and when I made a payment of XXXX dollars they reduced my credit line the very next day which was a substantial injury to my financial well-being. This is a hardship that the creditor imposed on me due to my race.
Frequently Asked Questions
What is Complaint #5501826 about?
Complaint #5501826 was filed against Jpmorgan Chase & Co. regarding Credit card or prepaid card specifically about Fees or interest. It was received by the CFPB on 2022-04-26T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.