Debt collection -- Communication tactics -- Complaint #5500808
Complaint Overview
Complaint ID: 5500808
Company: Citibank, N.A.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: New Jersey
ZIP Code: 07090
Date Received: 2022-04-26T12:00:00-05:00
Date Sent to Company: 2022-04-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received at least nine ( 9 ) telephone calls from Citi Bank within three ( 3 ) days and one even before XXXX XXXX I am being harassed as a senior citizen and so I am commencing a complaint for XXXX XXXX XXXX ( {$1000.00} ) for such illegal and improper and unethical action and conduct. XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : Plus I have no way of knowing if these aforementioned telephone calls are even from Citi bank nor would I ever answering such calls! Period! All my payments have been and are on time!
Frequently Asked Questions
What is Complaint #5500808 about?
Complaint #5500808 was filed against Citibank, N.A. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-04-26T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.