Credit card or prepaid card -- Other features, terms, or problems -- Complaint #5489556
Complaint Overview
Complaint ID: 5489556
Company: Continental Finance Company, LLC
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Privacy issues
State: Arizona
ZIP Code: 85295
Date Received: 2022-04-24T12:00:00-05:00
Date Sent to Company: 2022-05-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My surge card application took ALL of my personal information before denying me. I dont appreciate my information being in their system to use or sell. I am reporting them to XXXX AND XXXX XXXX. Most companies ask for the last four digits of our social, not the whole umber. I was XXXX to give the info in the first place and I dont care that I was denied the card, but you have private info of mine and that is a BIG PROBLEM.
Frequently Asked Questions
What is Complaint #5489556 about?
Complaint #5489556 was filed against Continental Finance Company, LLC regarding Credit card or prepaid card specifically about Other features, terms, or problems. It was received by the CFPB on 2022-04-24T12:00:00-05:00.
How did Continental Finance Company, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Continental Finance Company, LLC?
Yes, visit the Continental Finance Company, LLC company profile at readthecomplaint.com/company/continental-finance-company-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.