Checking or savings account -- Closing an account -- Complaint #5485287
Complaint Overview
Complaint ID: 5485287
Company: Majority USA, LLC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: California
ZIP Code: XXXXX
Date Received: 2022-04-22T12:00:00-05:00
Date Sent to Company: 2022-04-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/15 - I was unable to log into the Majority online app to access my account. I requested online support to resolve the login issue. I received the following message : " XXXX XXXX, The trust and security of our members and their accounts are of the utmost importance to us. For this reason, we routinely review accounts to ensure there is no potential risk. During a recent review, we discovered unusual activity on your account, which is why we have decided to close it. No further action is required from you at this time. Thank you, The MAJORITY team '' I replied 3 times with messages over phone and email asking for more information. I have not received any additional information. Additionally, Majority has not provided me any documents after my account was applied for and opened, or since its closure.
Frequently Asked Questions
What is Complaint #5485287 about?
Complaint #5485287 was filed against Majority USA, LLC regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-04-22T12:00:00-05:00.
How did Majority USA, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Majority USA, LLC?
Yes, visit the Majority USA, LLC company profile at readthecomplaint.com/company/majority-usa-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.