Mortgage -- Struggling to pay mortgage -- Complaint #5485128
Complaint Overview
Complaint ID: 5485128
Company: U.S. Bancorp
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Struggling to pay mortgage
State: Wisconsin
ZIP Code: 544XX
Date Received: 2022-04-22T12:00:00-05:00
Date Sent to Company: 2022-04-22T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I applied for the XXXX XXXX XXXX on XX/XX/XXXX and the application is still processing. I have received different answers from the WI program XXXX. US Bank has it listed on their website since XXXX but apparently they are not part of program. The WI XXXX program administer stated they have been trying to work with US Bank and she is " working on some work arounds '' but has not been clear as to what that means. This process has taken over XXXX weeks now for an emergency program that doesn't seem right. US bank served papers on XX/XX/XXXX for foreclosure and when I called them I was confused because I was in loan modification process along with the HAF application. US Bank told me to just " ignore ''. I applied for mediation and they are waiting on US Bank XXXX to respond.
Frequently Asked Questions
What is Complaint #5485128 about?
Complaint #5485128 was filed against U.S. Bancorp regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2022-04-22T12:00:00-05:00.
How did U.S. Bancorp respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against U.S. Bancorp?
Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.