Checking or savings account -- Problem caused by your funds being low -- Complaint #5484721
Complaint Overview
Complaint ID: 5484721
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Overdrafts and overdraft fees
State: Washington
ZIP Code: 98037
Date Received: 2022-04-22T12:00:00-05:00
Date Sent to Company: 2022-04-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
So, bank of america charged me {$35.00} for three times and it's on XX/XX/XXXX 2 times and on XX/XX/XXXX. That comes to a total of {$100.00} and when I called the bank they said that they couldn't taken off the fee and I tried to explain my situation here that I didn't do those transactions and that is why when my balance were already low, and the transactions amount are higher than my balance, then BoFA charged me.
Frequently Asked Questions
What is Complaint #5484721 about?
Complaint #5484721 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2022-04-22T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.