Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #5405625
Complaint Overview
Complaint ID: 5405625
Company: Jfq Lending, LLC
Product: Mortgage
Sub-Product: Other type of mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
State: Illinois
ZIP Code: 60647
Date Received: 2022-04-04T12:00:00-05:00
Date Sent to Company: 2022-05-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Received a letter in the mail with the following text : UNDERSTANDING XXXX XXXX PLEASE KEEP A COPY OF THIS NOTICE FOR YOUR RECORD [ My Name ] Your Economic Benefits Your current loan with [ My Lender ] has been identified as benefiting from the aggressive enhancements made to XXXX XXXX eligibility. These changes will generate economic benefits for those, like you, who have a conventional mortgage. Some benefits could include a cash disbursement of [ Some Value ], a shortened payment term or a lower mortgage payment. What You Need to Do To get the necessary information, call our office at XXXX before XX/XX/2022. Please have Notice Number [ Some Number ] ready when calling our Enhancements Help Desk to discuss your new loan information. Note : Due to the number of homeowners positively affected by these changes, call volume may be high. To help expedite the process, please have your notice number available when calling. Below all this, in small print, is that the letter is an advertisement. JFQ lending and all other companies using this form are engaging in deceptive business practices and should be stopped.
Frequently Asked Questions
What is Complaint #5405625 about?
Complaint #5405625 was filed against Jfq Lending, LLC regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2022-04-04T12:00:00-05:00.
How did Jfq Lending, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Jfq Lending, LLC?
Yes, visit the Jfq Lending, LLC company profile at readthecomplaint.com/company/jfq-lending-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.