Student loan -- Dealing with your lender or servicer -- Complaint #5365414
Complaint Overview
Complaint ID: 5365414
Company: Ascent Holding Co
Product: Student loan
Sub-Product: Private student loan
Issue: Dealing with your lender or servicer
Sub-Issue: Need information about your loan balance or loan terms
State: Tennessee
ZIP Code: 38305
Date Received: 2022-03-24T12:00:00-05:00
Date Sent to Company: 2022-04-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
1. I dont know dates but I took up thinkful in 2020 the company was extremely unprofessional and didnt provide the mentorship as was needed 2. I withdrew because the mentor lied to his company about my attendance when he was never present for them 3. The company handling never sent me info on how to pay online although that is my preferred method 4. I never received anything via mail 5. I have not heard from the company since last year 6. I will be paying the principal balance only I will not be paying interest since they did not give me the opportunity to pay and this will be removed from my credit immediately
Frequently Asked Questions
What is Complaint #5365414 about?
Complaint #5365414 was filed against Ascent Holding Co regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2022-03-24T12:00:00-05:00.
How did Ascent Holding Co respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Ascent Holding Co?
Yes, visit the Ascent Holding Co company profile at readthecomplaint.com/company/ascent-holding-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.