Checking or savings account -- Managing an account -- Complaint #5359004
Complaint Overview
Complaint ID: 5359004
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Colorado
ZIP Code: 811XX
Date Received: 2022-03-23T12:00:00-05:00
Date Sent to Company: 2022-03-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
I just got out of the hospital and found money to pay my bills. I paid part of them and went the next day to do the rest. the XXXX dollars was missing. I contacted Chase and found them not willing to help. I need the money to pay bills. They had no right to take it from me. I have the printout from them showing XXXX amount. I would like them to work it out. But they will not take my calls. dates : XX/XX/2022 XXXX amount. was XXXX on XX/XX/2022. no money in there now.
Frequently Asked Questions
What is Complaint #5359004 about?
Complaint #5359004 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-03-23T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.