Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #5353601

Complaint Overview

Complaint ID: 5353601

Company: Citibank, N.A.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account information incorrect

State: Massachusetts

ZIP Code: 016XX

Date Received: 2022-03-22T12:00:00-05:00

Date Sent to Company: 2022-03-22T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

My credit for it says I have a Macys account and a XXXX XXXX XXXXXXXX card I never had XXXX

Frequently Asked Questions

What is Complaint #5353601 about?

Complaint #5353601 was filed against Citibank, N.A. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-03-22T12:00:00-05:00.

How did Citibank, N.A. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Citibank, N.A.?

Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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