Checking or savings account -- Closing an account -- Complaint #5348973
Complaint Overview
Complaint ID: 5348973
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: Connecticut
ZIP Code: 068XX
Date Received: 2022-03-21T12:00:00-05:00
Date Sent to Company: 2022-03-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This complaint relates to complaint already filed and closed number XXXX in which I charged that Bank of America wrongfully closed my LAW FIRM TRUSTEE ACCOUNT without prior notice to me. The Bank of America responded by presenting false information to this Board by stating it sent me 2 notices dated XX/XX/XXXX, and then again on XX/XX/XXXX stating my account was inactive. I never received those notices, and I do not see any proof of mailing of said notices. However, I do have, and attach hereto, a notice from Bank of America to me dated XX/XX/XXXX stating " Action required. Please contact us to update your organization 's information by XX/XX/XXXX so you can keep your account ( s ) active. I completed the notice, which was 6 pages long. Option 2 on this notice says to " Fax the completed and signed form to us at XXXX in the U.S. '' I attach the proof of facsimile sheet dated XX/XX/XXXX at XXXX pm to the above referenced number.
Frequently Asked Questions
What is Complaint #5348973 about?
Complaint #5348973 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-03-21T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.