Checking or savings account -- Managing an account -- Complaint #5345096
Complaint Overview
Complaint ID: 5345096
Company: Keycorp
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Cashing a check
State: New York
ZIP Code: 10591
Date Received: 2022-03-20T12:00:00-05:00
Date Sent to Company: 2022-03-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
KEY BANK IS REPORTING THAT THIS ACCOUNT HAS CHECKING ACCOUNT FRAUD WITH NO PROOF IN XXXX XXXX XXXX. FINANCIAL INSTITUTION : KEY BANK ABA NUMBER : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #5345096 about?
Complaint #5345096 was filed against Keycorp regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-03-20T12:00:00-05:00.
How did Keycorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Keycorp?
Yes, visit the Keycorp company profile at readthecomplaint.com/company/keycorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.