Credit card or prepaid card -- Problem with a purchase shown on your statement -- Complaint #5343304
Complaint Overview
Complaint ID: 5343304
Company: Synchrony Financial
Product: Credit card or prepaid card
Sub-Product: Store credit card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Card was charged for something you did not purchase with the card
State: California
ZIP Code: 90813
Date Received: 2022-03-19T12:00:00-05:00
Date Sent to Company: 2022-03-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I apply for store credit to get something for my pick up truck. but after half of year. I never got it .but the store still charge me every month for the {$6000.00} dollars that I qualify for. that happens the XX/XX/2021 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX the owner is a XXXX always stealing from humble people like me
Frequently Asked Questions
What is Complaint #5343304 about?
Complaint #5343304 was filed against Synchrony Financial regarding Credit card or prepaid card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2022-03-19T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.