Money transfer, virtual currency, or money service -- Lost or stolen money order -- Complaint #5343211
Complaint Overview
Complaint ID: 5343211
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: Money order
Issue: Lost or stolen money order
State: Texas
ZIP Code: 761XX
Date Received: 2022-03-19T12:00:00-05:00
Date Sent to Company: 2022-03-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XXXX XXXX 2020 I XXXX XXXX myself XXXX from my bank of America account because of my identity stolen I could get two forms of ID. XXXX held on to the money order and claim they would refund well as of today no refund has been given... I need my money
Frequently Asked Questions
What is Complaint #5343211 about?
Complaint #5343211 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Lost or stolen money order. It was received by the CFPB on 2022-03-19T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.