Credit card or prepaid card -- Unexpected or other fees -- Complaint #5342641
Complaint Overview
Complaint ID: 5342641
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: Government benefit card
Issue: Unexpected or other fees
State: New York
ZIP Code: 100XX
Date Received: 2022-03-19T12:00:00-05:00
Date Sent to Company: 2022-04-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The XXXX XXXX XXXX card that is a Bank Of America prepaid card ; would have an atrocious customer service team. I have been waiting for months and months ; since last year for my backpay unemployment pandemic benefit. It is is very much challenging and all that NJ Dept Of Unemployment Insurance ; as well as Bank Of America can do is play games with a nice woman as myself. They owe me way more than {$3000.00} and then to take away my benefits where I am left even more stranded... .would be cruel and harsh treatment. Additionally ; I have permanent XXXX injuries and to go through this aggravation is not fair and its not deserving. I will have to stop using business services and their companies ... .if they continue to hire incompetent, jealous haters aka cancel culture groups that have no idea that what they do ; will come back at them even worse. I am still waiting for my good karma. Its not a higher spiritual being that is blocking my good karma... .its evil people.
Frequently Asked Questions
What is Complaint #5342641 about?
Complaint #5342641 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Unexpected or other fees. It was received by the CFPB on 2022-03-19T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.