Credit card or prepaid card -- Other features, terms, or problems -- Complaint #5333172
Complaint Overview
Complaint ID: 5333172
Company: Securus J Holdings, LLC
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Problem with customer service
State: Michigan
ZIP Code: 49660
Date Received: 2022-03-16T12:00:00-05:00
Date Sent to Company: 2022-03-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Postal mail
Frequently Asked Questions
What is Complaint #5333172 about?
Complaint #5333172 was filed against Securus J Holdings, LLC regarding Credit card or prepaid card specifically about Other features, terms, or problems. It was received by the CFPB on 2022-03-16T12:00:00-05:00.
How did Securus J Holdings, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Securus J Holdings, LLC?
Yes, visit the Securus J Holdings, LLC company profile at readthecomplaint.com/company/securus-j-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.