Checking or savings account -- Managing an account -- Complaint #5311941
Complaint Overview
Complaint ID: 5311941
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Arizona
ZIP Code: 85304
Date Received: 2022-03-13T12:00:00-05:00
Date Sent to Company: 2022-03-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Scammer called said they were the bank and that there was details on my account and tricked me into sending {$2000.00} via XXXX I called the bank back the transaction was still pending In my bank today them it was fraud and they said there was nothing they could do to call back Monday the number that I was told to XXXX the money to was XXXX Im recently retired on XXXX behind on bills and that was all the money I have Im XXXX and Im sick over it please help
Frequently Asked Questions
What is Complaint #5311941 about?
Complaint #5311941 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-03-13T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.