Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5295695

Complaint Overview

Complaint ID: 5295695

Company: Bank Of America, National Association

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Florida

ZIP Code: 34741

Date Received: 2022-03-07T12:00:00-05:00

Date Sent to Company: 2022-03-07T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Bank of America is reporting a negative account on my credit report that I know nothing of..I did not authorize that to be on my report. I asked Bank of America to validate the account by providing me with my signature on the original application. They never provide me with any such thing. They send me a letter saying that " there is no account So there is nothing to validate... If there are saying there no such account that mean they are illegal reporting inaccurate information on my credit profile. I want the account XXXX to be removed from my credit report profile immediately.

Frequently Asked Questions

What is Complaint #5295695 about?

Complaint #5295695 was filed against Bank Of America, National Association regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-03-07T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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