Debt collection -- False statements or representation -- Complaint #5295131

Complaint Overview

Complaint ID: 5295131

Company: United Services Automobile Association

Product: Debt collection

Sub-Product: Auto debt

Issue: False statements or representation

Sub-Issue: Indicated you were committing crime by not paying debt

State: Georgia

ZIP Code: 30909

Date Received: 2022-03-07T12:00:00-05:00

Date Sent to Company: 2022-03-07T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

Company writes false information on all three credit reports after becoming military XXXXXXXX. XXXX XXXX military XXXXXXXX in 2015 after suffering an XXXX XXXXXXXX and becoming XXXX. Company writes that payments have been made by me in order to keep the report active. No contact with the company since the recovery of the XXXX. The payments that the company is reporting. Fraud is being committed and the company sold me a XXXX packet for debt protection and attempted to block my use of it. Company ignores the 7 year rule.

Frequently Asked Questions

What is Complaint #5295131 about?

Complaint #5295131 was filed against United Services Automobile Association regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2022-03-07T12:00:00-05:00.

How did United Services Automobile Association respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against United Services Automobile Association?

Yes, visit the United Services Automobile Association company profile at readthecomplaint.com/company/united-services-automobile-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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