Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #5290025
Complaint Overview
Complaint ID: 5290025
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
State: Florida
ZIP Code: 341XX
Date Received: 2022-03-05T12:00:00-05:00
Date Sent to Company: 2022-03-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
On XXXX I tried to call XXXX to fix an order. The people said the XXXX account has been compromised. They had me use XXXX to transfer XXXX XXXX They said the money would not come out. I was scammed. They bought XXXX XXXX cards and also too money from my XXXX account. Bank of has refused to give me the money back. I have made a Sherriff report and also reported to the FBI. I have made multiple calls and gone into the bank many times. I just get letters stating that I sent the money and need to get it back from whoever I sent it to. They also had me get an App called my desk and sign up for Crypto currency through moon. I read about scams and Regulation E. Can you please help me? Thank you
Frequently Asked Questions
What is Complaint #5290025 about?
Complaint #5290025 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2022-03-05T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.