Checking or savings account -- Managing an account -- Complaint #5287508
Complaint Overview
Complaint ID: 5287508
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Missouri
ZIP Code: 640XX
Date Received: 2022-03-04T12:00:00-05:00
Date Sent to Company: 2022-03-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I deposited 2 checks today from businesses I regularly do business with and checks are never given a hold on them and they never bounce. For some unknown reason BOA decides to hold them for 11 yes ELEVEN days. One check is local and one is from Illinois. Both checks are from finance companies. There is absolutely no reason to put a hold on these checks. One check was fore XXXX and the other was for XXXX. I called BOA and sat on hold for so long I had to gang up. I then emailed the following people at XXXX am CT : XXXX XXXX XXXX, XXXX, XXXX no one has responded. My email '' Good Day, I deposited checks from my clients today and for some reason BOA is putting a hold on them. These are the same clients I have deposited checks from for the past 2 years. I have checks coming through that I wrote to the IRS for tax payment. They will bounce if this hold is on. Please review and lift the hold. I tried calling but sat on hold and figure they won't do as I ask anyway, have no time for that. Thank you, XXXX XXXX
Frequently Asked Questions
What is Complaint #5287508 about?
Complaint #5287508 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-03-04T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.