Checking or savings account -- Managing an account -- Complaint #5273772
Complaint Overview
Complaint ID: 5273772
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem making or receiving payments
State: Washington
ZIP Code: 98106
Date Received: 2022-03-01T12:00:00-05:00
Date Sent to Company: 2022-03-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had an account with both Bank of America and XXXX XXXX. My account with BankofAmerica was closed due to a false mobile deposit that I did not incur. I later realized I was HACKED of my main XXXX Account, which holds ALL of my personal pieces of information. In XXXX, I filed a police report, called XXXX major credit companies. I am still having problems with BankofAmerica for I can not open a Bank Account anywhere in my city where I receive Social Security XXXX, for over 5 years. I need to know what do I do next for I have not been receiving any responses. I have copies of each letter that was sent and received.
Frequently Asked Questions
What is Complaint #5273772 about?
Complaint #5273772 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-03-01T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.