Credit card or prepaid card -- Problem when making payments -- Complaint #5258678
Complaint Overview
Complaint ID: 5258678
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem when making payments
Sub-Issue: Problem during payment process
State: California
ZIP Code: 95118
Date Received: 2022-02-24T12:00:00-05:00
Date Sent to Company: 2022-02-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I have submitted the remit/coupon ( {$1100.00} ) provided by the company for payment. They have not credited the account as of today. This has affected my credit score.My instrument was not returned as stated " to dishonor return within 3 business days. '' view BankAmericard XXXX XXXX XXXX - XXXX Account Summary Current balance : {$1100.00} Total credit available : {$140.00} Cash credit line available : {$140.00} Card Details Total credit line : {$1300.00} Cash credit line : {$200.00} Amount over total credit line : {$0.00} Request a credit line increase Next closing date:XXXX Last payment date:XXXX Last payment : {$100.00}
Frequently Asked Questions
What is Complaint #5258678 about?
Complaint #5258678 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Problem when making payments. It was received by the CFPB on 2022-02-24T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.