Checking or savings account -- Closing an account -- Complaint #5241148
Complaint Overview
Complaint ID: 5241148
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: Maryland
ZIP Code: 21214
Date Received: 2022-02-20T12:00:00-05:00
Date Sent to Company: 2022-02-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XXXX. Bank of America closed my checking account. I called and went to the bank only to be informed that BoA have the right to close my account whenever they decide. I asked for the reason why and they told me that it is within their rights not to give me any reason. Further more I was informed that I have been barred from ever holding an account with BOA. I believe their decision was unfair to me because I have not been inform what I did wrong, I was also not notified, alerted, warned or queried of any inappropriate action on my part nor given any opportunity to respond or otherwise before and after the decision was taken BoA then gave me XXXX cashier 's checks of XXXX and XXXX for the funds I had in my account which I subsequently deposited in my XXXXXXXX XXXX account on XXXX. XXXX XXXX rejected the check of XXXX and stated it was altered and further closed my account when I called to ask about what was wrong with the check on XXXX. XXXXXXXX XXXX are also refusing to give me any reason for their decision and also telling me they will send me a check for my balance after XXXXdays. I am just migrating from the XXXX to XXXX and do not have any other source of income apart from my savings which these XXXX banks are essentially denying me access to. They have both even cancelled payments I made for my credit from XXXX bank ( furniture I bought from XXXX XXXX XXXX ), I do not have any other money to even pay my rent or buy food to eat.
Frequently Asked Questions
What is Complaint #5241148 about?
Complaint #5241148 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-02-20T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.